telephoneTELEPHONE

Mid-Plains offers crystal clear, reliable telephone service to help keep its members in touch with one another, all at an affordable price.  Come take advantage of all the calling features we have to offer! read more

InternetINTERNET

Mid-Plains offers access to a fast, always on internet connection that allows you to stay connected to the rest of the world. Our trusted service allows speeds up to 200 Mb for faster viewing. read more

TelevisionTELEVISION

Our newest service, IPTV is the most dependable and clearest picture available. MPRTC provides features such as HD Programming, DVR, and Premium Channel Line-ups. read more

LEGAL

 Interconnection Agreements

Company

Docket No.

Effective Date

AT&T Mobility (formerly Dobson Cellular)

 27953  6/13/2003

Cellular One of Amarillo

29147 1/09/2004
Cingular Wireless 31709 9/20/2005
Flat Wireless 36601 1/12/2009
Nextel 29148 1/09/2004
Sprint 31708 9/20/2005
T-Mobile Part 1  Part 2 28251 9/04/2003
Teleport Communications America 50855 7/13/2020
Western Wireless 27952 6/13/2003

FUSC Surcharge 

The Federal Communications Commission has approved an increase to the “Federal Universal Service Charge or “FUSC” from 23.8% to 33% of your monthly interstate access charges for residential and business customers effective July 1, 2022.  This charge contributes to the national universal service fund, which helps keep local telephone service rates affordable for low-income customers and customers in high cost rural areas, and also provides assistance to customers with disabilities.  If you have any questions about this change, please call Mid-Plains at 806-668-4420.

For more information, please visit the website for FCC for Universal Service 

  •  4th Quarter 2022                  28.9%
  •  3rd Quarter 2022                  33.0%
  •  2nd Quarter 2022                 23.8%
  •  1st Quarter 2022                  25.2%
  •  4th Quarter 2021                  29.1%
  •  3rd Quarter 2021               31.8%
  •  2nd Quarter 2021               33.4%
  •  1st Quarter 2021                31.8%
  •  4th Quarter 2020                27.1%
  •  3rd Quarter 2020                26.5%
  •  2nd Quarter 2020               19.6%
  •  1st Quarter 2020                21.2%

 For more information on rates, please visit the website for the FCC on the Contribution Factors & Quarterly Filings - Universal Service Fund (USF)


Robocall Mitigation Notice:

To help in reducing the number of illegal robocalls that may originate on our network, Mid-Plains Rural Telephone Cooperative has implemented robocall mitigation efforts to monitor our network and verify calls originating over our network are from legitimate numbers belonging to a valid Mid-Plains customer. In line with FCC rules, users of Mid-Plains’ voice service are prohibited from originating illegal and spoofed robocalls with the intent to defraud, cause harm or wrongly obtain anything of value from the recipient of the call. Violation of these terms can result in suspension or termination of the user’s voice telephone service.


Nondiscrimination Statement:

This institution is an equal opportunity provider and employer. If you wish to file a complaint of discrimination, contact the EEOC by mail or in person.  You can find the closest EEOC office by calling the EEOC at 1-800-669-4000. 

What Employment Practices can be Challenged as Discriminatory?

All aspects of employment, including:

  • Discharge, firing, or lay-off
  • Harassment (including unwelcome verbal or physical conduct)
  • Hiring or promotion
  • Assignment
  • Pay (unequal wages or compensation)
  • Failure to provide reasonable accommodation for a disability or a sincerely-held religious belief, observance or practice
  • Benefits
  • Job training
  • Classification
  • Referral
  • Obtaining or disclosing genetic information of employees • Requesting or disclosing medical information of employees
  • Conduct that might reasonably discourage someone from opposing discrimination, filing a charge, or participating in an investigation or proceeding.

What can You Do if You Believe Discrimination has Occurred?

Contact the EEOC promptly if you suspect discrimination. Do not delay, because there are strict time limits for filing a charge of discrimination (180 or 300 days, depending on where you live/ work). You can reach the EEOC in any of the following ways:

  • Submit an inquiry through the EEOC’s public portal:
  • Call: 1–800–669–4000 (toll free) 1–800–669–6820 (TTY) 1–844–234–5122 (ASL video phone)
  • Visit: an EEOC field office (information at www.eeoc.gov/field-office)
  • E-Mail:  This email address is being protected from spambots. You need JavaScript enabled to view it.

Additional information about the EEOC, including information about filing a charge of discrimination, is available at www.eeoc.gov


Public Lifeline Notice

Acceptable Use Policy

Privacy Policy

Long Distance Service Agreement and Rates, Terms, and Conditions Document

CPNI Statement

Network Management Policy

Network Management FAQ's

Network Transparency Statement

GOVERNMENT AGENCIES:

 

*A $25.00 return check fee will apply on ALL returned checks.

Mid-Plains Payment Options

 

Get in touch

  • PO Box 300 - 411 N Hale Ave
  • Tulia, TX 79088
  • Phone: (806) 668-4420
  • 24/7 Emergency Service 1-888-817-2052
  • Fax: (806) 668-4444

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